Storm Damage Response – Limited Inspection Slots This Week
Privacy Policy
# Privacy Policy
Effective Date: August 12, 2026
Last Updated: August 12, 2026
Canopy Cowboy ("Canopy Cowboy," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting an estimate, contacting us, scheduling service, communicating with us, or otherwise interacting with our business.
This Privacy Policy explains the types of information we may collect, how we use that information, when it may be shared, and the choices available to you.
## 1. Information We Collect
We may collect information you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Service address or property location
- Information about your property
- Requested tree or property services
- Photos or other information you submit regarding a project
- Preferred appointment or estimate times
- Information submitted through contact forms, estimate request forms, booking forms, surveys, or other website forms
- Communications you send to us through phone, email, SMS, our website, or other communication channels
- Information relating to estimates, jobs, invoices, or customer relationships
We may also collect information you provide when communicating with us through third-party platforms or services.
## 2. Information Collected Automatically
When you visit our website, we and certain service providers may automatically collect information regarding your device and your interaction with the website, including:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic location
- Referring website, search engine, or advertising source
- Pages viewed
- Date and time of visits
- Links or buttons clicked
- Scrolling and navigation behavior
- Website sessions and interactions
- Advertising and conversion events
- Cookie identifiers and similar online identifiers
This information may be collected through cookies, pixels, tags, scripts, analytics technologies, and similar tools.
## 3. Analytics and Advertising Technologies
We use third-party analytics and advertising technologies to understand how visitors use our website, improve the website experience, measure the effectiveness of our marketing, and advertise our services.
### Microsoft Clarity
We use Microsoft Clarity to better understand how visitors interact with our website.
Clarity may collect information regarding page visits, clicks, scrolling behavior, navigation patterns, session activity, device information, and similar website interactions through cookies and other technologies.
We use this information to identify website usability issues, understand visitor behavior, and improve our website.
### Google Analytics
We use Google Analytics to measure website traffic and understand how visitors find and interact with our website.
Google Analytics may collect information such as:
- Website and page activity
- Device and browser information
- Traffic and referring sources
- Approximate location information
- Session information
- Online and cookie identifiers
We use this information to understand website performance, improve our content and services, and evaluate marketing effectiveness.
### Meta Pixel
We use the Meta Pixel and related Meta Business Tools to measure website activity and the effectiveness of advertising campaigns.
The Meta Pixel may collect information regarding:
- Page visits
- Website events and interactions
- Actions taken after viewing or clicking advertisements
- Device or browser information
- IP address information
- Cookie and similar online identifiers
We may use information generated through Meta's tools to measure conversions, evaluate advertising performance, create or measure advertising audiences, and improve our marketing.
Microsoft, Google, Meta, and other third-party providers may process information in accordance with their own privacy policies and terms.
## 4. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, scripts, and similar technologies for purposes including:
- Operating and securing our website
- Remembering visitor preferences
- Measuring website traffic and performance
- Understanding how visitors interact with the website
- Measuring leads and conversions
- Determining how visitors found our website
- Measuring advertising effectiveness
- Creating or measuring advertising audiences
- Improving our website, services, and marketing
These technologies may include cookies or identifiers provided by Microsoft Clarity, Google Analytics, Meta, and other service providers.
Your browser may allow you to block or delete cookies.
Where required by applicable law, we may request consent before activating certain non-essential analytics or advertising technologies.
## 5. How We Use Information
We may use information collected through our website and business communications to:
- Respond to inquiries
- Provide estimates
- Schedule appointments or on-site estimates
- Evaluate requested work
- Provide tree care and related property services
- Communicate regarding appointments, estimates, jobs, invoices, or services
- Send appointment confirmations and reminders
- Send service-related email and SMS communications
- Send marketing communications when authorized or otherwise permitted
- Maintain customer and lead records
- Operate our customer relationship management systems
- Process transactions
- Manage customer relationships
- Improve our website and services
- Analyze website performance
- Measure marketing and advertising effectiveness
- Prevent fraud, misuse, or security incidents
- Comply with legal and regulatory obligations
## 6. Email and Text Message Communications
If you provide your email address or mobile phone number, we may communicate with you regarding your inquiry, estimate request, appointment, scheduled service, existing job, account, or other communications you have requested or authorized.
Where applicable, marketing text messages are sent only after appropriate consent has been provided.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Message frequency may vary. Message and data rates may apply depending on your wireless carrier and plan.
You may opt out of marketing text messages at any time by replying STOP.
For assistance, you may reply HELP or contact Canopy Cowboy directly.
You may unsubscribe from marketing emails using the unsubscribe method provided in those communications when available.
## 7. Mobile Information and SMS Consent
Mobile information, SMS opt-in records, and text messaging consent are not shared with third parties or affiliates for their own marketing or promotional purposes.
We may provide information to service providers that assist us with telecommunications, SMS delivery, customer relationship management, scheduling, customer support, or other operational services necessary to provide the communications or services you request.
Such providers may process information only as necessary to provide services on our behalf or as otherwise permitted by applicable law.
SMS opt-in information and consent will not otherwise be sold or provided to unrelated third parties for their own marketing purposes.
## 8. How We Share Information
We may provide information to trusted companies and service providers that assist us in operating Canopy Cowboy, including providers of:
- Website hosting and development
- Customer relationship management software
- Marketing and advertising services
- Email and SMS communications
- Telephone services
- Appointment scheduling
- Analytics
- Advertising measurement
- Workflow and business automation
- Payment processing
- Cloud storage
- Business administration
These providers may process information as reasonably necessary to perform services for us.
We may also share certain website usage information, online identifiers, conversion events, and similar technical information with analytics and advertising providers such as Microsoft, Google, and Meta for analytics, advertising, attribution, measurement, and website improvement purposes.
We may disclose information when reasonably necessary to:
- Comply with applicable law or legal process
- Respond to lawful government requests
- Protect the rights, safety, property, or security of Canopy Cowboy, our customers, or others
- Investigate fraud, misuse, or security incidents
- Enforce agreements
- Complete a merger, acquisition, sale, restructuring, or transfer of business assets
## 9. Sale of Personal Information
Canopy Cowboy does not sell mobile information, SMS opt-in information, or text messaging consent for third-party marketing purposes.
We may use third-party advertising and analytics technologies as described in this Privacy Policy, including technologies provided by Meta, Google, and Microsoft.
## 10. Service Addresses and Property Information
Because Canopy Cowboy provides property-based services, we may collect addresses, photographs, project details, property information, and other information necessary to evaluate, estimate, schedule, or perform requested work.
We use this information for legitimate business purposes associated with providing and managing our services.
## 11. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Respond to inquiries
- Provide and manage estimates
- Maintain customer relationships
- Provide requested services
- Maintain job and transaction records
- Resolve disputes
- Enforce agreements
- Comply with accounting, tax, insurance, legal, or regulatory requirements
- Maintain legitimate business records
Retention periods may vary depending on the information involved and why it was collected.
## 12. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.
However, no website, internet transmission, electronic storage system, or communication platform can be guaranteed to be completely secure.
## 13. Your Privacy Choices
Depending on applicable law and where you live, you may have certain rights relating to your personal information.
These may include the ability to request:
- Access to certain information associated with you
- Correction of inaccurate information
- Deletion of certain information
- Information about how your information is used
- Withdrawal of certain previously provided consent
- Opt-out from certain marketing communications
Requests may be subject to identity verification, legal exceptions, and record-retention obligations.
## 14. Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties.
Canopy Cowboy is not responsible for the privacy practices, policies, security, availability, or content of third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing information to them.
## 15. Children's Privacy
Our website and services are intended for property owners, businesses, and adults seeking tree and property services.
We do not knowingly collect personal information online from children under 13.
If we become aware that information from a child under 13 has been collected through our website, we may take reasonable steps to remove it.
## 16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, website, technologies, business practices, or legal requirements.
When changes are made, we will post the revised policy on this page and update the "Last Updated" date.
## 17. Contact Us
If you have questions regarding this Privacy Policy, your personal information, or our privacy practices, please contact Canopy Cowboy through the contact information or contact form available on our website.
Canopy Cowboy
TOS
Terms & Conditions
Effective Date: August 12, 2026
Last Updated: August 12, 2026
These Terms & Conditions ("Terms") govern your access to and use of the Canopy Cowboy LLC website, including website forms, estimate requests, scheduling features, text messaging communications, and other resources made available through the website.
By accessing or using this website, you agree to these Terms.
If you do not agree with these Terms, please do not use the website.
1. About Canopy Cowboy
Canopy Cowboy LLC ("Canopy Cowboy," "we," "us," or "our") provides professional tree and property services in Greater Cincinnati and surrounding areas.
Services may include:
Tree removal
Tree trimming and pruning
Ornamental tree pruning
Emergency tree and storm-damage work
Technical climbing and limited-access tree work
Crane-assisted tree work
Forestry mulching
Stump grinding and stump removal
Related tree, vegetation, and property services
Information provided through this website is intended to help prospective customers learn about our services and request additional information or an estimate.
Terms & Conditions
Effective Date: August 12, 2026
Last Updated: August 12, 2026
These Terms & Conditions ("Terms") govern your access to and use of the Canopy Cowboy LLC website, including website forms, estimate requests, scheduling features, text messaging communications, and other resources made available through the website.
By accessing or using this website, you agree to these Terms.
If you do not agree with these Terms, please do not use the website.
1. About Canopy Cowboy
Canopy Cowboy LLC ("Canopy Cowboy," "we," "us," or "our") provides professional tree and property services in Greater Cincinnati and surrounding areas.
Services may include:
Tree removal
Tree trimming and pruning
Ornamental tree pruning
Emergency tree and storm-damage work
Technical climbing and limited-access tree work
Crane-assisted tree work
Forestry mulching
Stump grinding and stump removal
Related tree, vegetation, and property services
Information provided through this website is intended to help prospective customers learn about our services and request additional information or an estimate.
2. Website Use
You may use this website only for lawful purposes.
You agree not to:
Attempt to gain unauthorized access to the website or connected systems
Interfere with the website's operation or security
Introduce malware, malicious scripts, or harmful code
Improperly scrape, copy, or reproduce website content
Submit false, fraudulent, misleading, or unlawful information
Impersonate another person or business
Use the website in violation of applicable law
We reserve the right to restrict access to the website where reasonably necessary to protect our business, customers, systems, or other users.
3. Estimate Requests
Submitting an estimate request through our website does not create a contract for services and does not obligate Canopy Cowboy to perform work.
Online forms are used to collect preliminary information regarding a potential project.
Final pricing and scope may depend on factors including:
Tree size and condition
Tree location
Property access
Proximity to homes, utilities, landscaping, vehicles, or other structures
Equipment requirements
Safety considerations
Debris removal requirements
Ground conditions
Project complexity
Requested services
An estimate becomes applicable only to the work and conditions described in that estimate.
Unless otherwise stated, website descriptions, general pricing information, or marketing materials should not be interpreted as a binding quote.
4. Service Agreements and Approved Estimates
Tree work and other paid services may be subject to a separate written or electronic estimate, proposal, authorization, invoice, service agreement, or other agreement between Canopy Cowboy and the customer.
Those documents may establish terms relating to:
Scope of work
Project pricing
Payment
Scheduling
Property access
Equipment access
Cleanup and debris removal
Customer responsibilities
Changes to the scope of work
Weather or site conditions
Cancellation
Damage or risk allocation
Other project-specific requirements
If these website Terms conflict with a separately accepted service agreement, estimate, proposal, or other project-specific agreement, the project-specific agreement will control with respect to that work.
5. Scheduling and Availability
Submitting an estimate request or requested appointment time does not guarantee availability.
Appointment and project schedules may be affected by circumstances including:
Weather
Emergency tree work
Unsafe site conditions
Equipment availability
Crew availability
Project complexity
Customer-requested changes
Conditions discovered during an inspection or project
We may contact you to confirm or modify an appointment or service date when reasonably necessary.
6. Emergency Tree Services
Descriptions of emergency, storm-damage, or rapid-response services do not guarantee immediate or same-day service.
Response times may depend on weather, road conditions, crew availability, existing emergencies, equipment requirements, site access, and the severity of the situation.
If a damaged tree or limb creates an immediate danger to people, structures, vehicles, utilities, or public safety, contact the appropriate emergency service or utility provider when necessary.
7. Website Information
We make reasonable efforts to provide accurate information regarding our services.
However, tree conditions and property conditions vary substantially from project to project. Website content cannot substitute for an on-site evaluation of a specific tree, property, or hazard.
Information provided on the website is for general informational purposes and does not constitute professional engineering, legal, insurance, arboricultural, or other regulated professional advice unless expressly stated otherwise.
8. No Guarantee Based on Website Content
Photographs, completed projects, testimonials, examples, descriptions, or other website content are provided for informational and illustrative purposes.
Previous project results do not guarantee that another property or tree can be treated, trimmed, removed, accessed, or completed in the same manner.
Recommendations and project requirements may vary according to the condition of the tree and property.
9. SMS/Text Messaging Program
Canopy Cowboy LLC may provide SMS and text-message communications to individuals who provide a mobile phone number and applicable consent.
Depending on the consent you provide and your relationship with us, messages may include:
Responses to estimate requests
Estimate scheduling
Appointment confirmations
Appointment reminders
Service scheduling
Project or service updates
Customer service communications
Follow-up communications
Marketing or promotional communications when separately authorized
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Message Frequency
Message frequency varies depending on your interaction with Canopy Cowboy, the services requested, scheduled appointments, active projects, and the types of communications you have authorized.
Message and data rates may apply for messages sent to you from us and messages sent by you to us.
For questions regarding your text or data plan, contact your wireless provider.
Opting Out
You may cancel SMS communications at any time by replying STOP to a message from Canopy Cowboy LLC at 513-859-1267.
After you send STOP, we may send a confirmation message confirming that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages covered by that opt-out unless you subsequently opt in again.
If you later wish to receive messages again, you may provide consent again through one of our available opt-in methods.
SMS Support
If you are experiencing issues with our messaging program, reply HELP for assistance.
You may also contact us directly:
Phone: 513-859-1267
Email: [email protected]
Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages.
Delivery of SMS messages may depend on your wireless carrier, device, network availability, and other circumstances outside Canopy Cowboy's control.
10. Email and Telephone Communications
If you provide an email address or telephone number, we may use that information to communicate with you regarding:
Your inquiry
Estimate requests
Appointments
Services
Active or previous projects
Customer service matters
Other communications you request or authorize
Where permitted and appropriately authorized, we may also send marketing communications.
You may unsubscribe from marketing emails using the unsubscribe method contained in those communications when available.
11. Privacy
Your use of the website and communications with Canopy Cowboy are also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, and protect information associated with website visitors, leads, prospective customers, and customers.
It also describes our use of analytics, cookies, advertising technologies, and SMS-related information.
Please review the Privacy Policy available through the Privacy Policy link on our website.
12. Third-Party Services
Our website and business systems may use or interact with third-party services, including providers of:
Website hosting
Customer relationship management software
Scheduling
Telephone and SMS communications
Email communications
Payment processing
Analytics
Advertising
Mapping
Automation
Cloud services
We may also provide links to third-party websites or services.
Third-party services are governed by their own terms, privacy policies, security practices, and availability.
Canopy Cowboy is not responsible for third-party websites or services that we do not control.
13. Intellectual Property
Unless otherwise stated, the website and its original content, including text, branding, logos, graphics, photographs, videos, designs, page layouts, and marketing materials, are owned by or licensed to Canopy Cowboy LLC.
These materials may be protected by copyright, trademark, and other applicable intellectual property laws.
You may not reproduce, modify, distribute, sell, republish, or commercially exploit protected website materials without authorization.
14. Website Availability
We do not guarantee that the website will be available at all times or that it will be uninterrupted, completely secure, or error-free.
We may update, modify, suspend, or discontinue portions of the website at any time.
15. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website and publicly available website materials are provided on an "as is" and "as available" basis.
Canopy Cowboy makes no warranty that:
The website will always be available
Website content will be completely error-free
Every service described will be appropriate for every property
Every requested appointment or service will be available
Use of the website will produce any specific outcome
Nothing in this section limits warranties or obligations that cannot legally be excluded.
16. Limitation of Website Liability
To the fullest extent permitted by applicable law, Canopy Cowboy LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from the use of, or inability to use, this website.
This website limitation does not replace or modify any liability, insurance, warranty, property-damage, or risk-allocation provisions contained in a separately accepted estimate, proposal, service agreement, or other project-specific agreement.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
17. Indemnification
To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful misuse of the website or your violation of these Terms.
This provision does not expand or modify obligations contained in a separate agreement for tree or property services.
18. Governing Law
These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles, except where applicable law requires otherwise.
19. Changes to These Terms
We may update these Terms periodically to reflect changes to our website, services, communications practices, business operations, or legal requirements.
When changes are made, the revised Terms will be posted on this page and the "Last Updated" date will be updated.
Your continued use of the website after revised Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.
20. Contact Us
Questions regarding these Terms & Conditions may be directed to:
Canopy Cowboy LLC
Phone: 513-859-1267
Email: [email protected]
Website: canopycowboy.com
Fully Insured
Experienced Crew
Serving Greater Cincinnati
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We proudly serve homeowners and businesses throughout Cincinnati, Mason, Lebanon, Loveland, Milford, Dayton, Northern Kentucky, and surrounding communities.
If you’re unsure whether you’re within our service area, contact us and we’ll confirm availability.
Request your free estimate today and our team will be in touch shortly.
Fully insured tree service, forestry mulching, and stump services serving Greater Cincinnati.
Canopy Cowboy LLC
Owner: Hunter Jones
Phone: (513)-859-1267
Email: [email protected]
Service Area: Greater Cincinnati, including Mason, Blue Ash, Maineville, West Chester, Lebanon, and nearby communities
© 2026 Canopy Cowboy LLC. All rights reserved.